Plumbing emergencies can happen at any time—and knowing what to do in those first few moments can make a huge difference in preventing damage. Here’s a simple guide to help you stay in control before professional help arrives.
1. Turn Off the Water Supply
Locate your main water shut-off valve and turn it off immediately to stop the flow of water.
2. Switch Off Your Boiler or Heating System
If the issue involves your heating or hot water, turn off your boiler to prevent further complications.
3. Contain the Leak
Use towels, buckets, or containers to catch leaking water and minimise damage to floors and furniture.
4. Turn Off Electricals if Necessary
If water is near electrical outlets or appliances, switch off the electricity at the mains for safety.
5. Drain Remaining Water
Turn on taps to drain any remaining water from the system after shutting off the supply.
6. Avoid DIY Fixes
Temporary fixes can sometimes make the problem worse. It’s best to wait for a qualified engineer.
7. Call an Emergency Plumber
Contact a professional emergency service as soon as possible to resolve the issue quickly and safely.
Common Plumbing Emergencies
- Burst pipes
- Overflowing toilets
- Blocked drains
- No heating or hot water
- Major leaks
Need an Emergency Plumber in County Durham?
Northumbria Water & Gas Limited offers fast and reliable emergency callouts across County Durham. Our experienced engineers are available to respond quickly and resolve issues efficiently.
Call us now for immediate assistance from a trusted emergency plumber in County Durham.